Refund and Returns Policy

Last Updated: June 01, 2026

At Bhare Wellness, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return or refund in accordance with the policy below.

1. Return Eligibility

We generally accept eligible returns within 30 days of delivery.

To qualify for a return:

  • The product must be unused and in its original condition.
  • The product must be in its original packaging.
  • The product must include all original labels, accessories, and promotional materials, where applicable.
  • You must provide your order number or other proof of purchase.
  • The return request must be submitted within 30 days of delivery.

Products that do not meet these conditions may not be eligible for a refund or replacement.

2. Non-Returnable Products

For health, hygiene, and safety reasons, certain products may not be eligible for return once opened or used.

Non-returnable items may include:

  • Opened or used skincare products
  • Opened personal-care products
  • Opened bath and wellness products
  • Products that have been damaged or contaminated after delivery
  • Gift cards, where applicable
  • Clearance or final-sale items, where specifically identified at the time of purchase

If you are unsure whether an item qualifies for a return, please contact us before sending it back.

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or contains an incorrect product, please contact us as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Photos of the product and packaging, where applicable

After reviewing the issue, we may offer a replacement, refund, or another appropriate resolution.

4. How to Request a Return

To request a return, contact us with:

Order Number: Your original order number
Reason for Return: Brief explanation of the reason for the return
Product Details: Name of the product you wish to return

Contact us at:

Email: info@bharewellness.online
Phone: +1 (760) 809-5157

Please do not send products back before receiving return instructions from our customer support team.

5. Return Shipping

Unless the product was received damaged, defective, or incorrect, the customer may be responsible for return shipping costs.

If the return is due to an error on our part or a product that arrived damaged or defective, we will review the situation and determine the appropriate shipping resolution.

Original shipping charges may be non-refundable unless otherwise required by applicable law or the issue was caused by an error on our part.

6. Refund Process

Once we receive and inspect the returned product, we will determine whether it qualifies for a refund.

If approved, the refund will generally be issued to the original payment method used for the purchase.

Refund processing times may vary depending on your payment provider or financial institution. Once we issue the refund, the time required for the funds to appear in your account is controlled by the payment provider or bank.

For payments processed through Stripe, refunds are processed through the applicable payment method and Stripe’s payment infrastructure.

7. Partial Refunds

In certain circumstances, only a partial refund may be available.

This may apply when:

  • A product has been used or opened when it was not eligible for a full return.
  • The product is returned damaged due to customer handling.
  • The returned item is missing components or original packaging.
  • The product does not meet the return requirements described in this policy.

Any applicable partial refund will be communicated to you before processing.

8. Exchanges

If you receive an incorrect, damaged, or defective product, we may offer a replacement instead of a refund, depending on product availability.

If the requested replacement is unavailable, we may provide an appropriate refund.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to cancel the order before it has been processed or shipped.

Once an order has been shipped, it may no longer be possible to cancel it, and the customer may need to follow the applicable return procedure.

10. Refunds for Promotional or Discounted Orders

If a returned product was purchased using a discount, promotion, coupon, or promotional offer, the refund amount may reflect the actual amount paid for the returned product.

Promotional terms may contain additional restrictions, which will be disclosed at the time of the offer.

11. Refunds for Shipping or Delivery Issues

If an order is lost, damaged during delivery, or otherwise affected by a shipping issue, please contact us with your order details.

We will review the situation and work with the applicable shipping provider to determine the appropriate resolution.

12. Fraudulent or Abusive Returns

We reserve the right to refuse returns or refunds where we reasonably believe that a return request involves fraud, abuse, repeated misuse of the return policy, or other activity inconsistent with legitimate purchases.

This does not affect any rights you may have under applicable consumer protection laws.

13. Changes to This Policy

Bhare Wellness may update this Refund and Returns Policy from time to time.

Any changes will be posted on this page with an updated effective date. We encourage customers to review this policy before making a purchase.

14. Contact Us

If you have questions about a return, refund, exchange, or cancellation, please contact us:

Bhare Wellness

Address:
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: info@bharewellness.online

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